In a Nutshell

You’re looking for an “on hold” company…and we’re the one you want. If you don’t look any further on our website, here are a few things we want you to know about TAC On Hold: There’s no equipment to buy and no long-term contract to sign. Everything is done in-house from script writing and recording to billing and customer service. Our commitment to quality and service at great rates goes back to 1987. You’ll never get the hard sell from us, but we do want your business! OK, you are free to go ahead and click around the site now.

How Much Is It?

Price! I know you’re looking around the site for it…and we’re not hiding it. In fact, there are 3 Pricing buttons on this page alone. Before you click over there just keep one thing in mind…price does not equal value. It’s part of value, but so are quality, service, and experience. That being said, we do have great rates…and we don’t make you sign a long-term contract. OK, go ahead. Click it.

Can I Trust You?

There’s a saying “Everyone looks good on the radio.” Well, the same can be said for the internet. Anyone can have a flashy website. But it’s the company behind the site that’s important. When you’re shopping for an “on hold” provider, make sure they are a member of The On Hold Messaging Association (OHMA). If they aren’t, you might want to be careful. Click the OHMA logo to verify our membership and good standing.

Custom is not a Scary Word.

Be honest now. When we say that we provide truly customized “on hold” recordings, does that make you think it’s going to be expensive? For some reason the word “custom” makes us reach to protect our wallet. Well, that’s not what “custom” means at TAC. No, it just means that you’re going to get something tailored to your exact needs…not some cookie-cutter recording. Click on Services to read more.

Services

At TAC On Hold our focus is on creating top notch “on hold” productions for you. It’s in our name, so you can rest assured that it’s not just one more thing we do. In fact, it’s almost all we do. Now, we do offer other services that can help you sound great like:

Auto Attendant greetings - also known as IVR greetings - "Thanks for calling, press 1, press2, etc..."
Voicemail greetings
Website audio
Radio ads
In Store or “overhead” music
In Store or “overhead” messages

Just call or email for more details on any of these services.

When it comes to our specialty, “on hold” productions, here’s a quick overview of how the whole process works. By the way, we make it very simple and quick.

Step 1:
We talk. We get to know your business and what you want your “on hold” recordings to do for you. We want your input. The more you give us, the better. You can be as involved in the process as you would like. Here’s where we can discuss different ideas and approaches to your recordings…and how often you might like to update. We talk about what kind of voice and music preferences you might have. This is the beginning of the “customization” we talked about elsewhere in the site.

Step 2:
We write the 1st draft of your script. This will be the foundation of your on hold recording. Using your input, we’ll create the messages that will really speak to your callers.

Step 3:
We submit the script to you for your review. At this point you can give us more input, make changes or suggestions…or give us the “thumbs up.” If revisions are requested, repeat this step until you give us the green light to move on.

Step 4:
Finalize music and voice selections.

Step 5:
We submit the recording for your review. Again, you have the opportunity to give us input, make changes or suggestions…or give us your OK. Repeat as necessary.

Step 6:
We ship it to you.

Step 7:
You sound so good that you want to tell all of your friends…which we greatly appreciate.

That’s it. I told you it would be simple.